The Document Methodology
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Axiom 1: Documents record enterprise knowledge
. Knowing what support cycles were used to record and access knowledge in
what documents provides a base to create more value. Axiom 2: Documents define the enterprise process.
Defining projects with document
milestones of core processes provides a foundation for monitoring and
compiling statistics on enterprise performance. Axiom 3: Documents provide facts to manage people.
The summary of process and
resource statistics can be used by the management infrastructure to operate
and change its core processes. Axiom 4: Documents structure support systems.
Requirements for exceptional
access to knowledge and for computation of process statistics frame an
enabling technology architecture. Axiom 5: Documents guide enterprise change.
Documents guide enterprise change. Using variance to understand process and
relieve bottlenecks provides the facts to simulate, plan and deploy
innovative change. |
